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Network and Troubleshoot Your Way to Success

In this innovation-driven industry, thinking on your feet gets you ahead, no matter if you’re designing websites or defending networks. Up for a new challenge? Learn in-demand skills like programming, networking or web development at your local Western New York (WNY) Works college to crack the code for the career — and life — you want.

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Information Technology Careers at a Glance

13% Growth

For computer and information technology occupations through 2030.

Office of the State Comptroller

$157K+

Lifetime return on investment for various WNY Works computer and information sciences associate degree programs.

The Foundation for Research on Equal Opportunity

6+% Growth

For information occupations in Western New York, including in telecommunications and data processing.

New York Department of Labor

How Do I Become a…?

Web-based brand builder? Crafty coder? Digital defender? With a whole virtual world waiting for you, here’s what you can do — and the credentials you need to make your dream IT career happen.

Computer Repair Technician

When the computer or server won’t turn on, you’re the master troubleshooter they turn to. Computer repair technicians tackle everything from hardware and software updates to large-scale network issues.

Related job titles: Help desk or computer support technician

Salary range, NY: $47,000–$78,000*
*Glassdoor.com

A male student stands by a keyboard and networking equipment in a computer repair technician career training program at a Western New York Works college.

Participating Colleges and Programs

Computer Programmer

You’re a fast language learner ready to create (or test) code that keeps websites, software and apps up and running.

Related job titles: Software developer

Salary range, NY: $67,464–$109,298*
*New York Department of Labor

Participating Colleges and Programs

Web Developer

From brains to brawn, front end to back end, Web Developers do it all. These professionals create the appearance, manage the functionality and track the performance of every website you visit, from small Main Street shops to massive e-commerce marketplaces.

Related job titles: Software developer

Salary range, NY: $48,210–$176,490*
*Bureau of Labor Statistics

A female student learns to code for a web developer career training program at a Western New York Works college.

Participating Colleges and Programs

Computer Network Technician

Is the LAN a little laggy? Computer Network Technicians test, analyze and troubleshoot a whole host of issues affecting computer-to-computer communications and data transfers.

Related job titles: Computer network support specialist, network or systems administrator, computer network architect

Salary range, NY: $51,715–$86,090*
*New York Department of Labor

A group of computer network technician students practice configuring networks in a lab environment at a Western New York Works college.

Participating Colleges and Programs

Electrical or Electronics Technician

If it breaks (or won’t connect), you’re the hands-on hero who knows a thing or two about hardware, coding and Internet of Things device performance.

Related job titles: Computer support technician
Salary range, NY: $43,424–$72,077*
*New York Department of Labor

A student gets experience operating equipment typically used by electronics professionals in a career training program at a Western New York Works college.

Participating Colleges and Programs

Robotics Technician

From manufacturing through engineering, Robotics Technicians connect the software to the hardware to ensure robotic and other automated equipment is ready to perform.

Salary range, NY: $49,223–$91,465*
*Salary.com

A male student practices controlling a mechanical arm in a robotics technician career training class at a Western New York Works college.

Participating Colleges and Programs

Web Designer

Grab those graphics — and vet those video clips. It’s your vision, and as a Web Designer, you create every aspect of a brand’s digital presence.

Salary range, NY: $48,210–$176,490*
*Bureau of Labor Statistics

A student sits at a desk with two monitors in a web design class at a Western New York Works college.

Participating Colleges and Programs

Health Information Technician

Patients’ records are your top priority — from protecting them against outside intruders to organizing and efficiently updating everything from recent appointments to exam results.

Salary range, NY: $43,448–$68,769*
*Salary.com

A student holding a laptop stands in front of a cabinet holding cables and networking equipment in a health information technician class at a Western New York Works college.

Participating Colleges and Programs

IT Career Development

Certification Central

The right certification makes the right impression on employers. Build out your résumé with programs preparing you for Cisco Certified Network Associate, Microsoft Certified Technology Specialist, CompTIA and more industry-recognized certifications.

A student in a computer networking class at a Western New York Works college uses a computer.
A student with a notebook sits in front of a computer in campus lab at a Western New York Works college.

The Code to Your Continued Success

With your certificate or associate degree, you’re ready to jump into the workforce right now. But your story doesn’t stop there. Return to school to stack your credentials (and your skills), or take advantage of SUNY’s Transfer Paths to pick up where you left off and surge forward.